Peterculter Medical Practice

Fill out a simple online form to get advice and treatment by the end of the next working day.

Welcome to Peterculter Medical Practice

Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out how to access self-help advice, services you can approach for help before contacting us and what service we offer when you need them.

Text Messaging Service

Forms are now available for registering for the Text Messaging Service. These can be downloaded or collected from the Surgery. Peterculter Pharmacy and Rowlands also have copies of the form.

Fill out a simple online form to get advice and treatment by the end of the next working day.

Since the 28th of June 2020 our surgery has been using an online service called eConsult. It can be accessed via our website on your computer, mobile or tablet device. This will allow you to get help or advice from the practice team online and receive a response by the end of the next working day. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment.

How do I use eConsult and what happens after I submit the form?

  1. You will have the option to get general advice, help for a specific condition or administrative request.
  2. Once a condition is chosen, you can access self-help information, access local services and pharmacy advice, or get advice from your GP at the surgery.
  3. If selecting ‘treatment and advice from my GP’ you will be directed to complete an online form about your symptoms.  You will need to confirm that you do not have any symptoms that require immediate or urgent care. Please answer questions as accurately as you can so we can find the best way to help you. 
  4. You will then complete the eConsult online form and provide your phone number and email address at the end.

Following this you will be emailed a confirmation of the consultation. If you submit an e-Consult by 16:30 on a working day, it will be looked at by the end of that day.  We may be able to deal with the issue immediately, or we may book a telephone, video or face-to-face consultation. 

Watch this video for more information about how eConsult works:

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Alert

Practice Update

We use a full triage system. We would ask you to use our eConsult service in the first instance for all queries and if you are unable to use this service, please phone the practice so our trained Care Navigation team can deal with your query further. All appointments are authorised by a clinician prior to booking and you will be seen face-to-face if there is a clinical need.

A GP may not necessarily be the health professional you need to speak to for every health condition – you can access further information on the other services available to you through the link below:

https://www.know-who-to-turn-to.com/

If you are requesting repeat or acute medications, this can temporarily be done through the following link – Ordering Repeat Prescriptions.

If you are calling in regards to cough, fever, cold/flu, ear pain or sore throat symptoms for your child, please read the following leaflet for more information on these symptoms – if you still have concerns, please use our eConsult service for further advice:

When Should I Worry About My Child

At this time please do not go to the surgery, unless you’re are advised to do so by a member of the Practice team.