Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out how to access self-help advice, services you can approach for help before contacting us and what service we offer when you need them.
Text Messaging Service
Forms are now available for registering for the Text Messaging Service. These can be downloaded or collected from the Surgery. Peterculter Pharmacy and Rowlands also have copies of the form.
Our surgery uses an online service called eConsult. It can be accessed via our website on your computer, mobile or tablet device. This will allow you to get help or advice from the practice and receive a response by the end of the next working day. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment.
How do I use eConsult and what happens after I submit the form?
- You will have the option to get general advice, help for a specific condition or make an administrative request.
- Once a condition is chosen, you can access self-help information, access local services and pharmacy advice, or get advice from your GP at the surgery if required.
- If you select ‘treatment and advice from my GP’ you will be directed to complete an online form about your symptoms. You will need to confirm that you do not have any symptoms that require emergency care. Please answer questions as accurately as you can so we can find the best way to help you.
- You will then complete the eConsult online form and provide your contact details at the end.
Following this you will be emailed a confirmation of the consultation. If you submit an e-Consult by 16:30 on a working day, it will be looked at by the end of that day. We may be able to deal with the issue immediately, or we may book a telephone or face-to-face consultation.
Please watch this video for more information about how eConsult works:
